GenesysGenesys / New Recording

appKey: genesys
triggerKey: new-recording

Trigger Inputs

The following parameters are available when configuring this trigger:
filters
Filters
| Array<{
    prop: string
    operator: string
    value: string | Array<string>
  }>
| undefined

Event Payload Properties

The following properties can be referenced when an event occurs:
agentEmail
Agent Email
string | null
agentName
Agent Name
string | null
agentUsername
Agent Username
string | null
callDate
Call Date
string | null
callFrom
Call From
string | null
callTime
Call Time
string | null
callTo
Call To
string | null
conversationEnd
Conversation End
string | null
conversationId
Conversation ID
string | null
conversationStart
Conversation Start
string | null
direction
Direction
string | null
divisionIds
Division Ids
string | null
recordingId
Conversation ID
string | null
recordingUrls
Recording URLs
Array<string> | null