ZendeskZendesk / Create Ticket

appKey: zendesk
actionKey: create-ticket

Action Inputs

The following parameters are available when configuring this action:
description
Description
The value of the description field for this ticket.
string
assignee
Assignee
The id of the agent currently assigned to the ticket.
string | undefined
collaborators
Collaborators
The ids of users currently CC'ed on the ticket.
Array<string> | undefined
dueAt
Due At
If this is a ticket of type task it can have a due date. Due date format uses ISO 8601 format.
string | undefined
priority
Priority
The priority of the ticket. Allowed values are urgent| high| normal| low.
string | undefined
status
Status
The state of the ticket. Accepted values are new| open| pending| hold| solved| closed.
string | undefined
subject
Subject
The value of the subject field for this ticket.
string | undefined
type
Type
The type of the ticket. Allowed values are problem| incident| question| task.
string | undefined